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Terms and Conditions

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This document was created using a Contractology template available at http://www.freenetlaw.com.

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Introduction

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full.  If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

You must be at least [18] years of age to use this website.  By using this website and by agreeing to these terms and conditions you warrant and represent that you are at least [18] years of age.

This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to our J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms use of cookies in accordance with the terms of J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms privacy policy / cookies policy.

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License to use website

Unless otherwise stated, J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms and/or its licensors own the intellectual property rights in the website and material on the website.  Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

  • republish material from this website (including republication on another website);

  • sell, rent or sub-license material from the website;

  • show any material from the website in public;

  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;

  • edit or otherwise modify any material on the website; or

  • redistribute material from this website [except for content specifically and expressly made available for redistribution.

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Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms express written consent.

[You must not use this website to transmit or send unsolicited commercial communications.]

[You must not use this website for any purposes related to marketing without J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms express written consent.]

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Restricted access

[Access to certain areas of this website is restricted.] J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms reserves the right to restrict access to [other] areas of this website, or indeed this entire website, at J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms discretion.

If J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential.

[J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms may disable your user ID and password in J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms sole discretion without notice or explanation.]

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User content

In these terms and conditions, your user content means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media.  You also grant to J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms reserves the right to edit or remove any material submitted to this website, or stored on J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms servers, or hosted or published upon this website.

[Notwithstanding J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms rights under these terms and conditions in relation to user content, J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms does not undertake to monitor the submission of such content to, or the publication of such content on, this website.]

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No warranties

This website is provided as is without any representations or warranties, express or implied.  J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms does not warrant that:

  • this website will be constantly available, or available at all; or

  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind.  If you require advice in relation to any [legal, financial or medical] matter you should consult an appropriate professional.]

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Limitations of liability

J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • [to the extent that the website is provided free-of-charge, for any direct loss;]

  • for any indirect, special or consequential loss; or

  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms  has been expressly advised of the potential loss.

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Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms liability in respect of any:

  • death or personal injury caused by J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms negligence;

  • fraud or fraudulent misrepresentation on the part of J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms; or

  • matter which it would be illegal or unlawful forJ C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms to exclude or limit, or to attempt or purport to exclude or limit, its liability.

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Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

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Other parties

[You accept that, as a limited liability entity,J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms  has an interest in limiting the personal liability of its officers and employees.  You agree that you will not bring any claim personally against J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms officers or employees in respect of any losses you suffer in connection with the website.]

[Without prejudice to the foregoing paragraph,] you agree that the limitations of warranties and liability set out in this website disclaimer will protect J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms  officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms.

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Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

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Indemnity

You hereby indemnify J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms  and undertake to keep J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms  indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms  to a third party in settlement of a claim or dispute on the advice of J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms  legal advisers) incurred or suffered by J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms arising out of any breach by you of any provision of these terms and conditions[, or arising out of any claim that you have breached any provision of these terms and conditions].

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Breaches of these terms and conditions

Without prejudice to J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms other rights under these terms and conditions, if you breach these terms and conditions in any way, J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms may take such action as J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

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Variation

J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms may revise these terms and conditions from time-to-time.  Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website.  Please check this page regularly to ensure you are familiar with the current version.

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Assignment

J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms may transfer, sub-contract or otherwise deal with J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms  rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

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Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

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Entire agreement

These terms and conditions constitute the entire agreement between you and J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

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Privacy & GDPR


This privacy policy is for this website and served by https://jcplumb.co.uk and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) and the PECR (Privacy and Electronic Communications Regulations). This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhered to. Additionally, it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer/device in order to serve it to you. Our contact information is provided if you have any questions.

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Your information will be held by the J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms. This privacy notice is to let you know how companies within the Group promise to look after your personal information.

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This privacy notice applies to all individuals or users (“data subjects”) whose Personal Data is processed by J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms (“us”, “we”, “our”) either directly or through the use of our website jcplumb.co.uk (the “Site”).​

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The DPA & GDPR


We and this website complies with the DPA (Data Protection Act 1998) and complies with the GDPR (General Data Protection Regulation).

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Use of Cookies


This website uses cookies to better the users experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of /saving of cookies on their computer/device.

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What are cookies?


Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.

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Website Visitor Tracking


This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

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Adverts and Sponsored Links


This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve. Clicking on any such adverts will send you to the advertiser’s website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may, in turn, be saved on your computers hard drive. Users should, therefore, note they click on sponsored external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

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Downloads & Media Files


Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third-party anti-virus software or similar applications. We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third-party anti-virus software or similar applications.

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Contact & Communication With us


Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use. Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in ‘The policy’ above.

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Email Mailing List & Marketing Messages


We operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in ‘The policy’ above. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages. The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription. Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.

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External Website Links & Third Parties


Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. Shortened URL’s; URL shortening is a technique used on the web to shorten URL’s (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (for example https://bit.ly/zyVUBo). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding. We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should, therefore, note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

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How we protect your information


Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

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Personal Information


Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers. Accessing Personal Information and Deleting Data You can change your personal information or request deletion of your personal data in the following way:

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sales@jcplumb.co.uk

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Social Media Policy & Usage


We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify the authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media. There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.

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Data Breaches


In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify you via email within 7 business days

Data Privacy, Protection & Access

As a company regulated by the Financial Conduct Authority, J C Plumbing & Heating Supplies LTD and J C Kitchens and Bathrooms are obligated to keep and maintain certain records, in order to remain compliant with FCA regulation.

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The data we process may include sensitive & personal information including Full Names, Date of Birth, Addresses and Physical & Mental Health information, which is collected in order to provide quotes and personal contact information such as Phone Numbers and Email Addresses, which are collected in order to contact clients and prospective clients regarding quotes, problems with a policy or application and to serve optional marketing materials. Much of this information will need to be shared with insurers in order to provide you quotes.

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We only process this information when necessary and it is only kept as long as necessary, but this website may use technologies which capture data & share data with trusted third parties, these include: web cookies (to provide users with the best possible experience), Google Analytics (to track website traffic), Facebook Pixel (to track social ad traffic, etc.) and plugins which capture anonymised IP addresses (to aid redirection from broken pages and links).

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Privacy
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